Privacy Policy

LeKerala by WandriQ Xperiences 

LeKerala by WandriQ Xperiences (“LeKerala”, “we”, “our”, or “us”) is committed to protecting the privacy and personal data of users (“you”, “your”). This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you access our website, mobile application, or services.

By using our platform, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

Name

Mobile number

Email address

Billing and payment details (processed through secure third-party gateways)

Booking and travel preferences

b) Technical & Usage Information

IP address

Device type, browser, and operating system

Pages visited, time spent, and interaction data

c) Sensitive Personal Data

LeKerala! by WandriQ Xperiences does not intentionally collect sensitive personal data such as biometric data, health data, or financial credentials. Payment information is handled directly by RBI-compliant payment gateways.

2. Purpose of Data Collection

Your information is collected and used for the following purposes:

Processing bookings and payments

Providing customer support and service communication

Coordinating with verified third-party service providers

Improving platform functionality and user experience

Sending transactional notifications and updates

Complying with legal and regulatory obligations

3. Consent

By providing your information, you consent to the collection, use, and processing of your personal data in accordance with this Privacy Policy and applicable Indian laws.

You may withdraw consent at any time by contacting us, subject to legal and contractual restrictions.

4. Data Sharing and Disclosure

We may share your information only in the following circumstances:

With verified third-party operators strictly for service fulfillment

With payment gateways for transaction processing

When required by law, court order, or government authority

To protect our legal rights, prevent fraud, or ensure platform security

We do not sell, rent, or trade your personal data to any third party.

5. Data Storage and Security

We follow reasonable security practices as required under Indian law, including:

Secure servers and encrypted communication

Restricted access to personal data

Use of trusted third-party technology providers

While we strive to protect your data, no system can guarantee absolute security.

6. Data Retention

Personal data is retained only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable laws and regulations.

7. User Rights (As per DPDP Act, 2023)

You have the right to:

Access your personal data

Request correction or update of your information

Request deletion of your personal data (subject to legal requirements)

Withdraw consent for data processing

Requests can be made through our official contact channels.

8. Cookies and Tracking Technologies

LeKerala! by WandriQ Xperiences may use cookies or similar technologies to enhance user experience, analyze traffic, and improve services. You may manage cookie preferences through your browser settings.

9. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such external platforms.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18 without parental or guardian consent. We do not knowingly collect personal data from minors.

11. Limitation of Liability

LeKerala! by WandriQ Xperiences acts as a facilitation platform. We are not responsible for misuse of data by third-party service providers beyond the scope of agreed service delivery.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our platform.

13. Contact Information

For privacy-related queries, data access requests, or grievances, you may contact us at:

LeKerala by WandriQ Xperiences 

Email: wandriqxperiences@gmail.com

Business Location: Anachal,Kerala, India